{"id":989,"date":"2024-08-06T19:50:11","date_gmt":"2024-08-06T19:50:11","guid":{"rendered":"https:\/\/mallorcapearlshop.com\/terms-and-conditions"},"modified":"2026-07-09T09:40:20","modified_gmt":"2026-07-09T09:40:20","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/mallorcapearlshop.com\/en\/terms-and-conditions","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">1. GENERAL INFORMATION AND IDENTIFICATION OF THE DATA CONTROLLER<\/h3>\n\n<p class=\"wp-block-paragraph\">In compliance with the disclosure requirement set forth in Article 10 of Law 34\/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the identifying information for the owner of this website is provided below:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Company Name:<\/strong> Mallorca Or SL<\/li>\n\n\n\n<li><strong>Tax ID Number:<\/strong> B57083784<\/li>\n\n\n\n<li><strong>Tax Address:<\/strong> Plaza Santa Eulalia 5, 07001, Palma de Mallorca, Spain<\/li>\n\n\n\n<li><strong>Contact email:<\/strong> info@mallorcapearlshop.com<\/li>\n\n\n\n<li><strong>Registration details:<\/strong> Registered with the Commercial Registry of Palma de Mallorca; Volume 1812, Book 0, Folio 102, Section 8, Page PM-38445.  <\/li>\n<\/ul>\n\n<p><!-- \/wp:post-content --><\/p>\n<p><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">2. PURPOSE AND SCOPE OF APPLICATION<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>These General Terms and Conditions expressly govern the commercial transactions conducted through the <strong>mallorcapearlshop.com<\/strong> website between Mallorca Or SL and any user who purchases the products offered.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Placing an order on this website implies the customer&#8217;s full, express, and unreserved acceptance of each and every one of the terms and conditions published at the time of access.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">3. PRICES AND TAXES<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>All product prices shown in the online store are listed in euros (\u20ac) and <strong>include the<\/strong> applicable <strong>Value-Added Tax (VAT)<\/strong> in accordance with Spanish law.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Mallorca Or SL reserves the right to change its prices at any time. However, products will be billed at the current price indicated at the time the customer confirms the order. <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">4. SECURE PAYMENT METHODS<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>To pay for the purchased items, the customer may choose from the following authorized platforms and payment methods:<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li><strong>Credit or debit card:<\/strong> Processed through a secure payment gateway with data encryption.<\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li><strong>PayPal:<\/strong> A secure online payment system that allows for fast transactions using a linked user account or credit card.<\/li>\n<p><!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">5. SHIPPING POLICY, COSTS, AND DELIVERY TIMES<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Shipments will be processed and calculated based on the destination selected by the customer. All the deadlines listed are &nbsp;<strong>approximate<\/strong> figures, calculated in business days (Monday through Friday, excluding holidays):<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li><strong>Shipping to Spain:<\/strong><!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li><strong>Standard Shipping:<\/strong> Free (Estimated delivery time: 3 to 5 business days).<\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li><strong>Certified Mail:<\/strong> \u20ac7.00 (Estimated delivery time: 1 to 3 business days).<\/li>\n<p><!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li><strong>Shipping to Europe (Other European Countries):<\/strong><!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li><strong>Certified Mail:<\/strong> \u20ac15.00 (Estimated delivery time: 5 to 10 business days).<\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li><strong>Express Envelope:<\/strong> \u20ac30.00 (Estimated delivery time: 1 to 3 business days).<\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li><strong>Express Shipping:<\/strong> \u20ac60.00 (Estimated delivery time: 2 to 4 business days).<\/li>\n<p><!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li><strong>Shipments to the United States (USA):<\/strong><!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li><strong>Certified Mail:<\/strong> \u20ac15.00 (Estimated delivery time: 7 to 15 business days).<\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li><strong>Express Shipping:<\/strong> \u20ac60.00 (Estimated delivery time: 2 to 5 business days).<\/li>\n<p><!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><\/li>\n<p><!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong>Customs and International Taxes:<\/strong> For orders shipped to the United States (USA) or other third countries outside the European Union, the customer and the final recipient are fully responsible for all customs charges, duties, import fees, and local taxes incurred upon the package\u2019s arrival. Mallorca Or SL has no control over these fees and is not responsible for customs withholdings. <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">6. NATURE OF THE PRODUCT AND STATUTORY WARRANTY<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>The items sold by Mallorca Or SL are handcrafted from silver and natural freshwater pearls.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li><strong>Product Features:<\/strong> Since these are natural, organic gemstones, the customer expressly acknowledges that <strong>the pearls are neither symmetrical nor perfect<\/strong> and may vary slightly in size, shape, and color from the sample photos displayed in the online store.<\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li><strong>Natural wear and tear:<\/strong> With continued use and the passage of time, natural pearls tend to darken slightly on their own; this process is not a manufacturing defect.<\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li><strong>Warranty Exclusions:<\/strong> All products are covered by the applicable legal warranty against structural manufacturing defects. However, damage caused by accidents, impacts, misuse, or improper cleaning is expressly excluded. To preserve the items, they must be cleaned only with a cotton cloth dampened with water or mild hand soap, avoiding contact with perfumes, alcohol, or other harsh chemicals.  <\/li>\n<p><!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">7. CANCELLATION AND RETURN POLICY<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Due to the unique nature of the biological\/organic components of natural pearls, and for strict hygiene reasons associated with jewelry worn directly on the body,&nbsp;<strong>Returns or exchanges of purchased products are not permitted<\/strong> once the order has been processed and finalized. The customer acknowledges and agrees to this term before completing the transaction. <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><em>(If you receive an item with an obvious manufacturing defect, you must contact hola@mallorcapearlshop.com within 48 hours of receipt, attaching photographs so that our team can evaluate whether a replacement is covered under the warranty.)<\/em><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">8. APPLICABLE LAW AND JURISDICTION<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Purchases made through the Mallorca Or SL website are governed by current Spanish law. Any dispute, discrepancy, or claim arising from the interpretation or enforcement of these terms and conditions shall be submitted, with express waiver of any other jurisdiction, to the jurisdiction of the courts of Palma de Mallorca, Spain. <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. GENERAL INFORMATION AND IDENTIFICATION OF THE DATA CONTROLLER In compliance with the disclosure requirement set forth in Article 10 of Law 34\/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the identifying information for the owner of this website is provided below: 2. PURPOSE AND SCOPE OF APPLICATION These General Terms&hellip;&nbsp;<a href=\"https:\/\/mallorcapearlshop.com\/en\/terms-and-conditions\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Terms and Conditions<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-989","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mallorcapearlshop.com\/en\/wp-json\/wp\/v2\/pages\/989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mallorcapearlshop.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mallorcapearlshop.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mallorcapearlshop.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mallorcapearlshop.com\/en\/wp-json\/wp\/v2\/comments?post=989"}],"version-history":[{"count":9,"href":"https:\/\/mallorcapearlshop.com\/en\/wp-json\/wp\/v2\/pages\/989\/revisions"}],"predecessor-version":[{"id":1260,"href":"https:\/\/mallorcapearlshop.com\/en\/wp-json\/wp\/v2\/pages\/989\/revisions\/1260"}],"wp:attachment":[{"href":"https:\/\/mallorcapearlshop.com\/en\/wp-json\/wp\/v2\/media?parent=989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}